If your business involves field service, this increasingly involves streamlining the flow of work by eliminating paperwork and tedious data entry tasks.
The ideal solution is one which the data is captured electronically in the field and transmitted
back to the office. The ideal system needs to offer ease of use for both the field and office personnel. The ideal system must offer the flexibility and scalability to integrate with your individual corporate environment. The ideal solutions needs to work whether the field personnel is in or out of coverage. It needs to manage data flow in such a way that it will send information while in wireless coverage and queue data while out of coverage. No one should have to manage coverage issues and continuously try to resend job information. Finally, the ideal solutions needs to seamlessly integrate with the existing accounting software so when it's time to invoice, there is a hand-off from the work flow management software to the accounting software. Mobile FieldPro has been designed from the ground up with these principles in mind.
Mobile FieldPro utilizes wireless-enabled handheld devices to send and receive time and materials information, problem and work information, and job status and metrics. The information is stored in a centralized database where it can be analyzed and disseminated securely to both internally and to customers via the Internet. The centralized nature of the data and the distributed nature of the data collection allow a very wide area to be managed from a single location. |