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Moving beyond a paper-based tracking system is critical to compete in today's marketplace. Learn how our Workflow Management Suite will give you a competitive advantage. More...
 
 
 
Let us show you how our set of workflow tools will help get your organization on the path to increased efficiency. Request Demo...
 
   
 
  Events and Media:
   
  AHR Expo Orlando January 25-27, 2010
Dispatching a Work Order
Tri-Fold Brochure
  More...
Our Value Proposition
The first question to consider before investing in a workflow management system is “How will this help my organization?”
If your company currently uses a paper-based workflow, there are several dramatic and immediate advantages you should consider:
  • The time to bill service items can go from weeks to days or even hours.
  • 60-80 percent time reduction in review and invoice processing.
    • Eliminates need for office personnel to duplicate data entry from service paperwork.
    • Ability to integrate with today's most popular accounting packages.
  • Field Personnel spend more time in the field performing service and maintenance.
    • No need to drive service or time paperwork into the office.
  • Instant access to service history for equipment and customers.
    • For both Field and Office personnel.
  • Instant access to equipment warranty information when the customer calls with a service request.
  • Instant access to equipment parts and specification information for field personnel on the mobile device.

If your company currently uses another workflow solution (perhaps email, text messages or some other dispatching software), what value can Mobile FieldPro offer you?

  • Job status information is tracked and sent back to Mobile FieldPro Dispatch automatically.
    • Easy to immediately identify job status (i.e. Uploaded on device, Viewed by Field Personnel, Working, On-Hold and Completed).
    • Easy for office personnel to determine when the job item needs to be reviewed and invoiced.
  • Service and Maintenance items are sent to the mobile device and the information is available even when yout field personnel are out of wireless coverage.
    • Mobile FieldPro is not a web-based application where your field personnel would need to be in wireless coverage to view job information.
  • Ability to create custom maintenance and walk-through checklists, schedule them on a recurring interval and remotely capture readings and metrics historically.
  • Inventory Control automatically tracks available quantities at several locations and vehicles.
    • Inventory is searchable at different locations in the field.
    • Alerts are sent to ordering personnel via email once on-hand quantity falls below a preset threshold.
  • All work performed is tracked at the equipment level so information such as evaluating equipment costs or recurring mechanical issues are easily searchable.
  • Expansive reporting features are available on-demand and via email.
    • Reports can be automatically generated and emailed based on event criteria.
      • i.e. Current Maintenance/Service Items to be Scheduled,  Abnormalities Noted, Completed Service Items, Weekly Time Sheet reports, Equipment End-Of-Life reports, etc…
  • Manage tiered priority/response times for multiple customers.
    • For organizations that offer different pricing based on job priority and response time.
  • The Mobile FieldPro eClient Web Portal provides an optional value-add to your service offering.
    • Brandable and customizable web portal.
    • Provides your clients and asset managers a searchable view to their service and maintenance history with the functionality to generate reports online.

Mobile FieldPro Workflow Management is far more than a simple email or web-based job tracking system. We offer a quickly-implemented integrative solution designed to provide your employees and managers fast access to customer, equipment, personnel and work information. Our goal is to provide your organization with the information necessary to make your business more competitive and more efficient not solely in your billing cycle but in other areas as well.

     
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