The Mobile FieldPro Offering
The Mobile FieldPro team is committed to helping you integrate our set of Enterprise Suite components into
your business model as fast and seamlessly as possible. Our primary focus is to maximize efficiency in your
service life-cycle. By using Mobile FieldPro, you
will realize overall workflow efficiency, increased customer satisfaction and improved cash flow.
Workflow efficiency will be realized for both your office and field service personnel. In the office, you'll have the
ability to manage open jobs from a single screen using Mobile FieldPro Dispatch. Each job item goes through a series of statuses that are color-coded. Each
color indicates the current status for that job. From initiated, assigned, uploaded, viewed, working and posted, you will have
a real-time view of all open job statuses.
Probably the greatest benefit of Mobile FieldPro is keeping your service personnel in the field. Since job information is
wirelessly transmitted via the Communication Server, there is no longer a need to drive back and forth to the office to drop off paperwork. Using Mobile FieldPro Remote, your
field personnel can fill out work performed, any purchase information, time, miles and any other work information necessary on-site.
For our customers, the speed of instant data turn-around gives them the ability to invoice jobs faster and increase their
overall cash-flow.
Some key features Mobile FieldPro Remote offers your field personnel are the ability to quickly access historical job data and the ability
to search their own schedules by job priority or due date. They also have the ability to generate a temporary work item during
off-hours or weekends when they are on-call. This way, if a dispatcher is not in the office, your service personnel can continue to
use the mobile device for inventory, review specific equipment data and history or anything necessary to complete the job. Then, during normal business hours, your office
personnel can approve this temporary job item and convert it to an actual job number for review and invoicing.
Mobile FieldPro was designed to sit on top of your existing accounting package. When it's time to invoice, Mobile FieldPro Accounting Merge
can seamlessly integrate with most accounting packages like QuickBooks, Star Builder and other Sql Server, Oracle or open back-end
accounting systems.
Through the eClient web portal, your customers will find several value-added features and on-demand reports. The eClient tool
offers the ability to drill down into location, equipment and/or task specific service data. eClient offers your clients and asset
managers the information necessary to perform tasks such as budget forecasting.
In the Manager component, you can create customized maintenance procedures and checklists giving your customers the precise service their
equipment and assets require. You also have the ability to create multiple service centers. Then when you create a Dispatch user, you
can pick and choose which service centers they have access to: one, multiple or all. Effectively, this give you the ability to separate
work information so you won't have one service department's data overlap with anothers. The Manager also has an inventory control tool
so, if you track inventory, your field personnel can search for which inventory location an item may be at.
The Remote PC tool gives your organization the option to allow your stationary facilities group or sub-contractors to login and complete service
or maintenance items via a laptop or pc.
The Mobile FieldPro Report Server offers a vast array of reports which provides you the ability to create ad-hoc, recurring or "event-based" reports
which are automatically generated and sent via email. We also offer customized reports for your specific needs and requirements. All reports
are branded with your logo.
Mobile FieldPro Calendar provides a searchable central repository for service personnels schedules. With the Calendar you can track vacation
or any time-off so the dispatchers are aware of who's available and who's not.
No matter what your size, Mobile FieldPro's modular architecture has the flexibility to meet your workflow automation needs.